• manualoverride@lemmy.world
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    5 months ago

    The company that provides your banks phone system has full access to pretty much every piece of information your bank holds on you, including call recordings, phone numbers, addresses, debts, credits, and your phone password. We can trick our own systems into thinking it’s you on the phone.

    Avoid calling your bank at all costs, and if they call you say “no thank you I’ll do that online or in branch”, as soon as you pass security the phone system is accessing all your data. If possible go into branch or do everything on a banking app which has far better security.