Right but a small company or even a group of people aren’t going to put resources into something that a few % of people use. Look at Linux, despite it being the most used operating system in the world, retail sticks to windows and Mac, so it just doesn’t get the same level of support.
I completely agree in the sense people should educate themselves and use products that benefit them and don’t abuse them, but people don’t. And because people don’t, companies won’t.
It’s harsh to criticise people for not working for free…