Cross posted from https://hexbear.net/post/9006467
A Sycamore Township man said a mandatory software update on his Volkswagen Jetta appeared to trigger a cascade of malfunctions, leaving key safety features and the infotainment system not working properly. A dealership then told him it would cost $1,600 to diagnose and repair:
Volkswagen should fix that shit for free. I can’t tell you how pissed off I’d be if some random OTA update bricked my car.
You wouldn’t download a car.
I’ve said it before, I’ll say it again. I’m pretty sure my next car will be
used.[edit] sorry, I mean “Pre-owned”. Don’t flame me.
I think one guy has a Volkswagen Jetta he can sell you.
As soon as the dealer quoted $1600 to fix I’d whip out my phone right there and call the state Attorney Generals office and file a consumer affairs complaint against both Volkswagen and the dealer.
