cross-posted from: https://hexbear.net/post/8624879
https://www.axios.com/2026/05/28/ai-spending-roi-enterprise-costs
Archive link https://web.archive.org/web/20260528114303/https://www.axios.com/2026/05/28/ai-spending-roi-enterprise-costs
Why it matters: Companies that rushed to embrace AI are now confronting ballooning IT costs, uncertain productivity gains and growing employee skepticism.
Driving the news: Microsoft canceled most of its Claude Code licenses, in part over costs, according to The Verge, and Uber’s COO said AI costs are getting “harder to justify.”
An AI consultant tells Axios one of their clients recently spent half a billion dollars in a single month after failing to put usage limits on Claude licenses for employees. Companies are citing AI's ability to automate jobs as a cause for layoffs, though Anuj Kapur, CEO of CloudBees, told Axios that workforce cuts may simply be "the only lever they can pull" to offset their AI bills. Consumer sentiment around AI is also nosediving, and employees are rebelling against the use of the technology at work.What they’re saying: The enterprise is undergoing a “healthy swing” away from AI overuse — or “tokenmaxxing,” the push to burn as many AI tokens as possible — Ali Ansari, CEO of model training firm Micro1, told Axios.
Ansari hopes this correction will push companies toward more efficient AI use. While the market views these tools as working equally well across the enterprise, Ansari says "the reality of AI right now is that it only works for coding." That disconnect can drive up IT bills without leading to high return on investment in agents, he said.Friction point: Corporate AI adoption is running into four unique problems.
Use cases: "Most people default to automating tasks they dislike rather than tasks most valuable to the company," Sophia Velastegui, CEO of Velastegui Ventures and former chief AI officer at Microsoft told Axios. Instead, they should focus on using AI to drive revenue. Costs: One CTO told Axios that employees were using AI models to check the weather. That gets expensive fast: Enterprise AI plans are not truly 'all you can eat,' and even simple chatbot queries can carry heavy token costs.
Corporations to workers: “Use AI for everything you do!”
Workers use AI.
Corporations to workers: “Not like that!!”
“Only do it in the way that makes me more money.”
The business version of a kid using their parents credit card to buy hundreds of loot boxes.
I had more fun opening loot boxes than using AI at work though
C suite douche: “Most people default to automating tasks they dislike rather than tasks most valuable to the company”
Also C suite douche: “AI makes workers more productive, therefore we don’t need as many workers!”
Can’t have it both ways, ya twats.
Not only that, but when your employees are loading information/documents into the AI, they’re often giving away company secrets and parts of their IP.
Ah the age-old question: do you pay for tokens, or engineers?
This wasn’t an ai problem, hate to say it. They failed to understand their user base in their business case and have no apparent controls over licenses or access. A whole lot of management heads would roll at my company if they failed their basic IT duties this hard.
So they nickel and dime like aws?
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