When you’re talking to an open source dev, just remember that they are literally giving you their time for free, and they are people who don’t like to be treated poorly.

Edit: Just to be clear, I don’t mean any ill will toward the guy. He’s frustrated and he’s just taking it out in the wrong venue at the wrong people, but that doesn’t mean he’s a bad person.

Edit 2: The reinstalling he’s talking about is NPM. So just running npm install. It’s because he tried removing the node_modules directory, which is a reasonable thing to do, but it means you need to reinstall the modules with that command.

  • @Grain9325@lemmy.ml
    6•4 months ago

    And here I am anxious thinking I might offend the devs so I spend way too much time thinking what I’ve written is not rude

  • @xan1242@lemmy.ml
    4•4 months ago

    This goes for inter-developer communication too. Be nice to one another. Someone just wants to help sometimes.

  • kingthrillgore
    2•4 months ago

    YOU 👏 ARE 👏 NOT 👏 OWED 👏 CUSTOMER 👏 SERVICE 👏 FOR 👏 USING 👏 THIS 👏 SOFTWARE 👏

    YOU 👏 ARE 👏 NOT 👏 OWED 👏 A 👏 WARRANTY 👏

    Don’t like it? Pay for your software :)

    • @ReakDuck@lemmy.ml
      1•4 months ago

      The nightmare just crawls out to our reality when paid software is less developed on and more buggy than free Open Source software.

          • @CallumWells@lemmy.mlEnglish
            0•4 months ago

            The funny thing is that since it’s an actual word the spell checker might not be of any use to see that it might not be the word you’re actually wanting to use. And with the amount of people using “payed” instead of “paid” the dictionaries will probably include “payed” as an alternative way to conjugate “to pay” in the currency sense.

            • @ReakDuck@lemmy.ml
              2•4 months ago

              Uh. The spell checker doesnt work on my phone either way. I got lazy to fix anything on my GrapheneOS

      • @hperrin@lemmy.worldOP
        0•4 months ago

        That’s because the people making it are doing it for a job rather than for the love of it. (Except me. Surely I don’t do that.)

    • Marxism-FennekinismEnglish
      1•4 months ago

      Worse, I see this with Fediverse platforms like Lemmy. During the initial Reddit influx so many people expected the exact level of polish and user experience as Reddit and there were tons of threads (on Lemmy itself) basically complaining how much Lemmy “sucks” compared to Reddit, despite them coming over to Lemmy because Reddit was being enshitified. Same with Mastodon when the Twitter people were coming over.

      • @LordKitsuna@lemmy.world
        0•4 months ago

        I mean to be fair it’s still terrible. Better than the early days and in my opinion better than using Reddit which is why I’m here. But basic functionality is just awful. Trying to discover new content outside of your particular instances incredibly tedious. So many large instances won’t stop trigger happy Banning practically every other goddamn instance out there which isn’t helping. The whole thing that originally made Reddit popular was that it was an easy place to go to find almost any topic of Interest but I now have to hunt through many different instances to potentially find what I’m looking for on top of that the community for any one particular interest could easily be scattered across multiple different instances that don’t Federate with each other and if I subscribe to all of them I’m going to likely be subjected to a lot of repeating posts

        I fully understand why a lot of people were not on board with that I put up with it because I hate Reddit more than I hate that but a lot of people will not share that opinion

  • Carighan Maconar
    1•4 months ago

    This is also any and all Firefox support queries in a nutshell.

    “OMG THIS BROWSER IS SO SHIT IT ALWAYS BREAKS OR GETS SLOW”… “No I have not changed anything in ˋabout:configˋ, and what I did is definitely not the source of the problem!”… “Yes with a reset config it works fine, I don’t know why, your browser is shit!”

    And it’s always the same people who do “hardening” and “privacy enhancement”, having fuck all actual clue what they’re doing but thinking they’re oh so smart. 😑

  • @gomp@lemmy.ml
    1•4 months ago

    User: “I have to waste my whole life fixing this” Dev: “you are complaining that you have to spend a few minutes”

    Savage.

  • KarnaEnglish
    1•4 months ago

    Would it be OK if I will be that guy when ranting about NVIDIA Linux drives? Asking for a friend 😉

  • @OnlineAccount150@lemmy.worldEnglish
    0•4 months ago

    I don’t mean any ill will toward the guy. He’s frustrated and he’s just taking it out in the wrong venue at the wrong people, but that doesn’t mean he’s a bad person.

    But he is a bad person. He’s being a fucking idiot and being insulting to the person who made the software for him in the first place.

    People like that don’t deserve patience and understanding. Perhaps a good response would be “this software is free for you to use, if you don’t like it then fuck off and make your own”.

  • @NotJustForMe@lemmy.ml
    0•4 months ago

    Hehe, sometimes I wish that I could be snarky like that. ;) Good for you.

    I have been told by numerous people these days that there are no free things in life. I write and contribute to FOSS software, and had that exact discussion.

    Apparently, I do it to feel good, and for the prestige, a reward in itself. Also, I probably want to make up for something.

    “Doing something for free is no excuse to do it badly.”

    Some others don’t even know what “free” means." And some don’t believe it at all, that someone is paying me. Probably thinking about influencers or something. Perhaps they saw an ad somewhere and believed I’d see any of that revenue. ;)

    I just went with posting the wiki entry about FOSS, and my ko-fi page, and thanked them for their interest. The first two, because they genuinely didn’t know any better, and the third because, well, at least that one is clear. Every user is a tester. Testing is good.