I was confused about why the guard was pouring wine on them

There has to be more to the story than that. Your parents probably didn’t disclose to you the other hardships they faced, whether they were self induced or not

Rivian

A robot goose with AI controlled steering

Like the plastic containers you get from Chinese restaurants?

Home Assistant will easily do this

If you don’t like it why don’t you move to a better building with better management?