The integrations and plugins, established workflows, support systems ticketing it’s all turnkey. I hate the platform and I wish people wouldn’t use it but I understand the draw.
There are bots that tie in and store tickets several of my software vendors use them. When you have a problem you drop into a certain channel and make a request it issues you a ticket with a link creates a new channel that’s just a conversation between you and support. At first it seems clergy but after you use it a couple of times it’s reasonably slick
A lot of people have discord, a lot less people have slack.
Slack is also starting to charge for those workflows. My slack bill at work is gone up 50% past what it was. And I’m now getting monthly warnings from using my integrations. They would like me to put a credit card into handle more jira tickets.
You also need to pay to just have message history preserved on slack. Discord that information is there for free for as long as the server/discord exists.
I’m not saying people should use discord, but people are using it because it’s free to use.
Because if I didn’t use Discord then I would be the only one in the community. Discord has a massive userbase especially with gamers. You give them a Discord link and there’s a decent chance you’ll see them join and post a message. Give them any other link and they’ll never make an account, they probably won’t even click the link to see it.
I provide links for Discord, Lemmy, Kbin, Mastodon, Steam group, and GitHub. I see lots of people come in on Discord, but 0 on the others except for myself lol.
Only the few actual contributors use the GitHub, don’t think I’ve ever seen a non-programmer submit a bug report on my GitHub or use the discussions or leave any comments on releases or anything.
I’m also on Moddb and NexusMods, got a few comments on Moddb, none on Nexusmods yet.
I also have Twitch and YouTube of course, I get small numbers of people commenting on those.
Nobody has even asked for any other type of community, Discord is just want they want. If I just wanted to talk to myself then I wouldn’t bother creating a community/forum at all.
Can someone point to the reasons why such talented people use discord for their projects?
Because it’s a decent all in one platform and they don’t want to deal with the alternatives.
The integrations and plugins, established workflows, support systems ticketing it’s all turnkey. I hate the platform and I wish people wouldn’t use it but I understand the draw.
Discord has a ticketing system?
There are ticketing bots, yes.
There are bots that tie in and store tickets several of my software vendors use them. When you have a problem you drop into a certain channel and make a request it issues you a ticket with a link creates a new channel that’s just a conversation between you and support. At first it seems clergy but after you use it a couple of times it’s reasonably slick
Why not just use Slack that likely has better integrations?
A lot of people have discord, a lot less people have slack.
Slack is also starting to charge for those workflows. My slack bill at work is gone up 50% past what it was. And I’m now getting monthly warnings from using my integrations. They would like me to put a credit card into handle more jira tickets.
You also need to pay to just have message history preserved on slack. Discord that information is there for free for as long as the server/discord exists.
I’m not saying people should use discord, but people are using it because it’s free to use.
Because if I didn’t use Discord then I would be the only one in the community. Discord has a massive userbase especially with gamers. You give them a Discord link and there’s a decent chance you’ll see them join and post a message. Give them any other link and they’ll never make an account, they probably won’t even click the link to see it.
I provide links for Discord, Lemmy, Kbin, Mastodon, Steam group, and GitHub. I see lots of people come in on Discord, but 0 on the others except for myself lol.
Only the few actual contributors use the GitHub, don’t think I’ve ever seen a non-programmer submit a bug report on my GitHub or use the discussions or leave any comments on releases or anything.
I’m also on Moddb and NexusMods, got a few comments on Moddb, none on Nexusmods yet.
I also have Twitch and YouTube of course, I get small numbers of people commenting on those.
Nobody has even asked for any other type of community, Discord is just want they want. If I just wanted to talk to myself then I wouldn’t bother creating a community/forum at all.
Essentially, Discord is convenient for them.
TBH forums really are for the technical people, at least for the use cases I’m imagining. What incentive could we give that they join forums too?