Just a little storytime about Vinted.
I just wanted to register on Vinted to sell some second-hand stuff, because I haven’t had much success elsewhere. I would have never imaged that they will reject my addy.io alias. After a couple of annoying e-mails detailing how to register an account, I was left with the answer on the screenshot after trying to get an explanation why the domain I am paying for (not some random free gmail address) is not worthy of their services…
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The worst part about this is the lack of explanation.
Even if I personally disagreed with their reasoning, I’d appreciate a thought-out, sensible reason, and most likely accept it.
But they’re not even giving you the common courtesy or respect that a simple, clear reason would provide (i.e., “we don’t allow registrations from .io domains, because we see too much hacker shit from that TLD.” Or any explanation, really, would suffice).
“Just because” never sits well with me.
My guess is that the agents answering are also not shared any information why some domains are blocked. I would also think that they have no idea what a domain is. Not the chatbots that answered the first couple of mails. :D
I know I cannot win this one, but on my last attempt to reason with them, I asked for a list of allowed domains…
I’ve had the same thing happen for my own personal domain that I run through Addy. Its frustrating because people can’t tell what a “good” domain is, so how can you have any rules about it? And if you do, then have a verification system with your customer service team.
But I’ve always said to myself, if this service won’t take my email then I don’t really want to be their customer. What else are they going to screw up when I give them my data?
I had a similar problem - another site rejected my mail. But when I reached to the support, they said it wasn’t the domain itself - it was the TLD that they decline. It does indeed have a bad reputation, I just didn’t know it before buying.
