Hello fellows,

I’m currently looking in 13-14" laptops with no immediate needs for one but just because it’s exciting. I love my Dell XPS but I feel I should support companies with which I share more common views. I could make the effort to go a with a less attractive look (especially for bezels) but I don’t want to go wrong with hardware so what are your thoughts on Framework, Starlab, Purism, and System76? I’ll be running Arch and I tend to have a preference for Framework for now.

Do you have feedback (positive and negative) to share on any of these companies?

Thanks for the knowledge you’ll bring me. That’ll be extremely useful when time comes to go with a new machine.

Update 1: Still wonderful to be part of such a great community. Thanks for all the great feedback (looking for more :) ).
So far everyone is standing behind Framework. Anyone with a less positive experience or who would like to speak for the other companies?

Update 2: Thank you fellows for the time you’ve spent to share your honest feedback! I didn’t want to influence your inputs but you all confirmed the Framework picture I had in mind. It’s a piece of mind to read real world experience so thanks again. I was surprised to not see the system76 community speaks louder. Anyway, when time comes I will (virtually) push Framework shop’s door.

  • refreeze@lemmy.world
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    9 months ago

    Framework. I’ve run Debian, Fedora and for a while now NixOS, all of which have worked flawlessly.

    I did have to replace the heatsink/fan part on mine because the fan bearing started clicking, but I’m sure that was just a first generation product issue (I was one of the first batches). I was glad to be able to do the replacement myself at relatively low cost and the process couldn’t have been easier (took about 30 minutes).

    My previous machine was a 2013-ish ThinkPad X series and the Framework absolutely blows it out of the water. I’m looking forward to upgrading mine to a Ryzen motherboard sometime in the not so distant future.

      • maness300@lemmy.world
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        9 months ago

        I’d be careful about buying ‘niche’ brands like framework and system76.

        You’re going to be paying more for inferior hardware, and a lot of the people on these forums don’t really understand this.

        Make sure you’re getting it because you want it, not because someone else wants it for you.

        • www-gem@lemmy.mlOP
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          9 months ago

          Influence is a curse in today’s world. I’ve made this final selection of brands based on personal choice and for reasons exposed in this post. But it’s all personal so you may disagree with some/all candidates and that’s perfectly fine. I’ve posted here to actually collect as much opinions as possible so thanks for sharing yours.

          Companies always find a way to justify for higher price to sell you not that good hardware or to overprice their stuff for non sense reasons. As anyone else (except fan boys of any given brand) I’m running away from that. In my personal views, companies on this list have reasonable offers considering their history, clients pool, philosophy…

          Framework is maybe the best deal here because it has good price and all parts of their machines are replaceable. And again, prices for the parts are fair. So in the long run, users may be winners if the company doesn’t crash. If it does then it won’t be worth than having bought from another company. With all the options to build the laptop you want for your needs it really make me feel like customizing my Linux system but from a hardware standpoint. It’s a big plus for me to pay only for what I want/need and with them you can go even further by physically positioning your ports on the fly. That’s an unseen degree of freedom and it has real world applications.

          • OsrsNeedsF2P@lemmy.ml
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            9 months ago

            Framework prices aren’t cheap unless you really fudge the numbers. That said, it will still be my next laptop, because I’m fairly confident it will be cheaper long-term

            • www-gem@lemmy.mlOP
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              9 months ago

              I agree it’s clearly a win in the long run. Also their prices are not cheap but fair, even though you’d pay ~$100 less than an XPS for the exact same specs (but a higher res display and webcam with Framework).

  • pr06lefs@lemmy.ml
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    9 months ago

    Personally I’m holding out for a laptop based on the snapdragon elite X arm chips coming out later this year. Should be great for battery life (like 28 hours) and very fast. We’ll see how the linux support turns out. And also which manufacturers pick it up - would like framework but haven’t heard anything about that from them. Lenovo already released a system based on the old snapdragon chip so seems likely they’ll release one based on the elite X too.

    • www-gem@lemmy.mlOP
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      9 months ago

      That’s interesting… I was not aware of that. Another more element to add to my future decision ^^

  • SpiceDealer@lemmy.world
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    9 months ago

    While I’m yet to do it myself, I would suggest getting a Thinkpad T480 and upgrading its RAM. The reason you want a T480 is because it was the last Thinkpad to have user removable parts. One tip: when using eBay, which you filter out the T480s. The T480s is not the same as the T480 since it doesn’t have user removable parts.

    • murvillian@lemmy.world
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      9 months ago

      What parts other than one stick of RAM aren’t upgradeable on the t480s? The processor? I’ve seen screen swaps, touchpad swaps, keyboard, just about everything. I got one back in the summer, added a stick of RAM to get up to 16gb, it’s running at 3200mhz like the other one, and swapped in a new OEM battery. It’s been great. I also recently bought a e495 for around 60 bucks, it’s thicker and plastic-ey, but also a solid Linux machine running an AMD CPU. Are the newer t14s really that crippled in repairability?

    • www-gem@lemmy.mlOP
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      9 months ago

      Thanks for the tip. I know a lot of people are going for Thinkpads and you’re specific recommendation may seem interesting but I’d like to support other companies like the ones I bought from so far (Toshiba, Lenovo, Dell, Vaio, Acer, PB, Razer) and I’d also like to build my own laptop from the start.

        • AlpacaChariot@lemmy.world
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          9 months ago

          HP are pretty awful when it comes to shenanigans with ink cartridges and all that, but HPLIP is great and deserves some credit.

      • SheeEttin@programming.dev
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        9 months ago

        I hate Lenovo and I have a Lenovo laptop. The company is shit but the laptops are great. I justify it by buying used.

        • www-gem@lemmy.mlOP
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          9 months ago

          I’ve been disappointed by them and as you can tell I’m not the kind of person to be married with a brand :D I may go back to them one day if there’s really one machine I want. Until then I’ll stay away from them. Also I really would like to support a company with a better philosophy (from my POV).

      • bolapara@lemmy.ml
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        9 months ago

        Yeah it is but it’s a pretty capable laptop. I’ve replaced mine with a Framework 11th gen for my daily use but my T480 is currently hosting 10 VMs for my homelab. It’s got the base CPU, i5-8250U, 64GB of RAM and a 4TB SSD and is plenty of horsepower. I really only got the Framework because I was excited about the product and company, not because I was unsatisfied with the T480. I highly recommend it.

    • Random Dent@lemmy.ml
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      9 months ago

      Yeah Lenovo have always been really good for me with Linux. I think if I had the money I’d still go either Framework or System76, but my current laptop is just a mid-range Lenovo Ideapad and it seems to run any Linux thing I chuck at it quite happily.

  • arthurpizza@lemmy.world
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    9 months ago

    I always recommend older (2-3 years behind) thinkpads and Dell latitudes. Most people don’t need latest and greatest, far more bang for you buck, and they’re relatively easy to repair.

    Plus, it doesn’t hurt to keep a perfectly good machine out of a landfill.

  • Matty Roses@lemmygrad.ml
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    9 months ago

    I haven’t loved a laptop like my 13 inch Framework since my Mac in 2004.

    You can run Pop OS on it if you.like.

    • Falcon@lemmy.world
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      9 months ago

      Re your update.

      My framework has been great, I’ve had no issues with it and I’m quite happy. Make sure to go with the matte screen though.

      In saying that, I think I was happier with my thinkpad, but I have no good scientific reason for that, I suspect the nipple and keyboard are a big part of it.

  • JoeyJoeJoeJr@lemmy.ml
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    9 months ago

    I currently have a System76 laptop, and sincerely regret my purchase. When I purchased it, the Framework was not out yet - I wanted to support a company that supports right-to-repair, and figured since they controlled the hardware, firmware, and software (Pop!_OS), it would be a good, stable experience. It has not been, and support has generally be poor. I know other people have had better experiences than I have, but personally, I won’t be buying from them again.

    I haven’t personally used Purism, but former co-workers spoke really poorly of them. They were trying to buy a big batch for work, and said the build quality was awful. Additionally: https://youtu.be/wKegmu0V75s

    • dingus@lemmy.world
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      9 months ago

      That’s actually a bit disappointing to hear. I have always been interested in system76 since their existence, but I’ve never actually purchased anything from them. Was about to impulse buy a desktop PC from them, but ultimately decided against it because it wasn’t really what I needed.

    • www-gem@lemmy.mlOP
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      9 months ago

      Thanks very much for this important feedback. Framework is definitely taking the lead in responses to this post.

    • cevn@lemmy.world
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      9 months ago

      I have one problem with my s76, the usb c port rly sucks. Other than that the laptop runs very well but something so simple shouldnt be an issue imo there are some build quality issues going on…

      • JoeyJoeJoeJr@lemmy.ml
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        9 months ago

        My usb-c ports can be a little touchy, too. The SD card slot is also really bad - the card has to be positioned perfectly to slide in, or it jams. I’m also upset that the usb-c port can only be used for charging after a full boot. It cannot be used to perform firmware updates, or even to do a ram test. This means day-to-day, usb-c can be used, but I have to keep track of the barrel charger, just in case. This, of course, was not specified on the product details page (nor, I think, that only one of the two usb-c ports could be used for charging - it’s possible I overlooked that, but still frustrating on an expensive laptop that lists usb-c charging as a feature).

        • cevn@lemmy.world
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          9 months ago

          Dang, I did not even realize that about the usb c port only being usable after a full boot, since I just got it. I need to find out where I put that barrel charger. Haven’t tested the sd card slot yet but will try and report back.

  • maness300@lemmy.world
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    9 months ago

    I would try to avoid any kind of brand-loyalty.

    Find something that meets your specifications and try it out for yourself. If it works, keep it. If it doesn’t, return it.

    Just about every retailer has guaranteed returns for 30 days on computers.

    Check out https://old.reddit.com/r/LaptopDeals/ daily until you find something that meets your needs and budget.

    • www-gem@lemmy.mlOP
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      9 months ago

      Thanks. That does not not really address my question but I certainly share your view as to not be married to a brand. My personal history and this post question are actually going that route.

    • dingus@lemmy.world
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      9 months ago

      I have a 6 year old Dell laptop and was hoping Linux would make it snappier. Ubuntu ran the best on it of the distros I tried, but it still had lag issues that I didn’t experience in Windows. I was able to to troubleshoot some other issues I had to get everything running mostly pretty good, but not that one.

      I feel like if you want to go the laptop route, it makes a bit more sense to buy something officially supported.

      • MajorHavoc@programming.dev
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        9 months ago

        I feel like if you want to go the laptop route, it makes a bit more sense to buy something officially supported.

        Agreed! I’ve had very similar experiences with trying to run Linux on Laptops.

        With my Surface Go, I was desperate to get it back into a useable state, and I had a surprisinly easy time. Largely thanks to the Linux on Surface Go hobbyists I found guidance from.

        But when buying a new laptop, I would one of the many better options in this thread, every time.

    • krash@lemmy.ml
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      9 months ago

      Certain surface models run linux fine, but I wouldn’t recommended it as a linux laptop as it requires solving several issues before you get a working computer.