Tens of thousands of Tesla owners have had the suspension or steering of their vehicles — even in practically brand new ones — fail in recent years. Newly obtained documents show how Tesla engineers internally called these incidents “flaws” and “failures.”

Nonetheless, some of the documents suggest technicians were told to tell consumers that these failures weren’t due to faulty parts, but the result of drivers “abusing” their vehicles, which highlights the EV maker and its CEO Elon Musk’s infamous way of handling customer complaints.

  • @Rivalarrival@lemmy.today
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    4 months ago

    The wheel falls off. It falls off. It falls the fuck off. Turning your Tesla into a tripod, and spinning you into a dimension of pissed off you have never been in before in your life.

    You want to make sure your mechanic isn’t sick on lugnut day before letting him work on your Tesla.

  • @megopie@beehaw.org
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    04 months ago

    Frankly, I think we should take this kind of stuff as a moment to consider where we could rebuild public infrastructure to prevent people having to own cars in the first place.

  • @vexikron@lemmy.zip
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    04 months ago

    Mhm, knows more about manufacturing than anyone alive on Earth.

    I guess it’ll be fun/sad to watch StarShip 3 either detonate on the launch pad or before it passes the Karman Line.

    • @MrSpArkle@lemmy.ca
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      04 months ago

      Rockets are harder than cars, so hopefully this means Elon is too stupid to contribute anything but haughty goals while the actual engineers make sure we don’t blow up any astronauts.

      • @erwan@lemmy.ml
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        04 months ago

        He did ask them to make the rocket pointy so it looks like the rocket in Sacha Baron Cohen’s “The Dictator”.

        And they complied.

  • @1984@lemmy.today
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    04 months ago

    So much talk about Tesla. It’s like people don’t realize Tesla is not even relevant anymore. They were first with good electric cars, but their cars all have reliability problems and tech problems.

    In the mean time, other manufacturers like Kia is eating their lunch without much publicity. :)

    • @hydroptic@sopuli.xyz
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      04 months ago

      They were first with good electric cars, but their cars all have reliability problems and tech problems.

      So they weren’t, in fact, the first with good electric cars?

      • @1984@lemmy.today
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        4 months ago

        It’s all relative. When their first cars came, nobody else even had cars that could go that speed and that range. That was considered very good back then.

        Now in 2024, a good electric car needs to be reliable and safe. Tesla is struggling with that and have focused their attention on their self driving capabilities, which also has had many issues and accidents.

        • @hydroptic@sopuli.xyz
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          04 months ago

          Uh, a car always needs to be reliable and safe, not just now in the faraway future of 2024. Tesla was first because they rushed the development and refuse to acknowledge or fix the problems

          • @nxdefiant@startrek.website
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            04 months ago

            They were first because no one else tried. It’s that simple. Companies have been dicking around for decades with the hybrids, electric assist, alternate fuels, etc., and no one went whole hog before Tesla. Then* every auto maker on the planet started rushing to catch up.

            Even if you discount Tesla’s early lead and fast forward to 2017 when the Model 3 went on sale and GM was offering what appeared to be real competition in the Bolt, by 2021 Tesla has sold over a million 3’s to GM’s 100,000. And then GM had to recall all the bolts it had ever sold because they kept catching fire.

            2019 is the same story with the Ford Mustang EV. Pretty decent, no real problems (other than their glass roof flying off sometimes…) but the model Y out sells it by hundreds of thousands, even beating Toyota one year for most sold globally. It’s the second best selling EV SUV behind the model Y. Ford sold something like 10K of them in Q3 2023. Tesla sold over 400,000 Model Y’s and 3’s that same quarter.

            The other car companies in the US at least just aren’t putting in the effort to match those numbers. They don’t want to put their money on the line.

    • @nxdefiant@startrek.website
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      04 months ago

      KIA sold 15,000 EV’s in 2023. Tesla sold 1.8 million. That’s about 0.8% of their lunch. I think the publicity is appropriately sized.

    • @MrSpArkle@lemmy.ca
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      04 months ago

      Unfortunately Tesla is still relevant in that you can actually buy a Tesla sedan or suv with very little hassle.

      Meanwhile I’ve been on a waitlist for years for a GM EV that has been “launched” but with not a peep about my order.

      One of my friends got so dicked around by dealers and waiting he bought a Tesla, and it wasn’t even on his list because of lack of CarPlay.

      • Vodulas [they/them]
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        04 months ago

        I’ve seen bolts and bolt EUVs in stock pretty readily, but Not sure which GM EV you are referencing. If you are still looking for a small SUV, I really like the Nissan Aryia and VW ID.4, and those should be easy to get. Kia dealers are shit almost across the board, and I have doubts about longevity.

        • @MrSpArkle@lemmy.ca
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          04 months ago

          Bolt is too small, the ID4 can’t fit 3 car seats comfortably either, and the Aryia is too small and is a sad excuse for an ev, especially given the legacy of the Leaf.

          The Buzz comes close but isn’t widely available, the EV9 would fit the bill were it not for its excessive size. That size also rules out the R1T.

          What I want is essentially a lifted full-sized wagon, which in ICE terms is like an Outback or Sorento.

          Enter GM with the Lyriq/Blazer/Prologue. Perfect dimensions, reasonable range.

          Except they haven’t shipped them, and they announced they are stripping CarPlay starting this year.

          Lucid has an SUV that might do if I was rich.

          Or I can walk into a Tesla store today and buy a model Y with more range, less weight, a great charging network with a future proof connector, and a more proven platform than the unproven and rather piggish Ultium platform. I could buy the Y, put my fucking child car seats in and be done.

          Now I’m not buying a Tesla because fuck Elon and fuck not having CarPlay, but you can see why they are so relevant.

          There are simply too many unfilled niches in the EV market.

          • Vodulas [they/them]
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            04 months ago

            I had not considered that many kids. Yeah, not really much on the market. Subaru needs to get their shit together

            • @MrSpArkle@lemmy.ca
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              04 months ago

              Subaru’s EV future is tied to Toyota, and Toyota is fucking around.

              They don’t have the capital to pursue an EV on their own unless it’s a rebadge or repackage, maybe in 5 years when EV components get more commoditized.

              • @abhibeckert@beehaw.org
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                4 months ago

                They don’t have the capital to pursue an EV

                Yes they do. It’s just they’re choosing to spend all of it on hydrogen, which the Japanese companies still think is better than batteries.

                Supposedly hydrogen cars are a solved problem now, all the investment is going into infrastructure. The ability to fill your tank in a few minutes is useless if there’s nowhere to fill up.

                • @MrSpArkle@lemmy.ca
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                  4 months ago

                  I was referring to Subaru not having enough capital.

                  But in terms of Hydrogen, it is either a product of fossil fuel extraction via natural gas, or a product of electrolysis at a huge cost of electricity which is better spent charging an EV.

                  It’s never gonna be widely adopted(which is why Toyota is pivoting after their ceo stepped down).

          • @ebc@lemmy.ca
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            04 months ago

            I have 4 kids and I don’t want to pay over 100k for a car. Believe it or not, there is currently no EV option on the market. It’s looking like the EV9 will be the first…