The promise of AI, for corporations and investors, is that companies can increase profits and productivity by slashing their reliance upon a skilled human workforce. But as this story and many others show, AI is just today’s buzzword for “outsourcing,” and it comes with the same problems that have plagued outsourced companies and workforces for decades.
This article is severely misleading. AI is a buzzword – but mostly for chatbots. Bots. You can prove this easily: observe that chatbots such as ChatGPT type much faster than a human possibly could.
Much of the training and validation of AI requires outsourcing. Companies which just mindlessly slap an LLM into their product somewhere aren’t usually outsourcing.
Don’t be misled. When your CEO brings up integrating AI into your product, s/he isn’t secretly talking about outsourcing.
is that companies can increase profits and productivity
Not even necessarily increasing productivity, just slashing it less than they slash worker pay, so that they have more of the pie for themselves. Like with customer service chatbots that are worse than agents, but are less worse than the amount of money they “save”.
Every great “breakthrough” is just VC cash, lies, and the exploitation of cheap labor. Their system is simple, and it works for them.