TechConnectify@mas.to - Oh my gosh I just figured it out.

Okay, all you open source evangelist people: your knee-jerk reaction to come at people who are talking about a problem with whatever commercial software they use and suggest Your Favorite Alternatives™ is exactly like saying “why don’t you just buy a house?” to someone complaining about their landlord.

TechConnectify@mas.to - Actually, to borrow from @DoubleA, it’s worse than that.

It’s like talking to someone who is in a crappy apartment as though they have the agency and skills to stake out a plot of land and build their own home.

You have to be at peace with the fact that some people just want to exist and not worry about so many things. And they still have a right to complain about their situation.

Link to thread: https://mas.to/@TechConnectify/111539959265152243

  • bou@kbin.social
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    11 months ago

    @morrowind funny to find this here when I wrote my reply just a while ago:

    “It’s like talking to someone who is in a crappy apartment as though they have the agency and skills to stake out a plot of land and build their own home.”

    Maybe if you’re suggesting them to install Linux From Scratch, then yes, it is.

    If you’re suggesting them them to install any of the many very simple (and very usable OOTB) distros like Fedora, then it’s not.

    In that case it’s like the house is free, already built and furnitured, and right next to their own; but they have to move their personal belongings from one house to the other and learn a different room layout.

    Sure, they still have the right to complain about how their landlord treats them like crap. But they sound pretty damn stupid if they do so while having an available free house right next door, and refusing to move because they don’t want to learn a new room layout.

    • Honytawk@lemmy.zip
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      11 months ago

      How many times have you setup Fedora or any other Linux distribution and have every single thing working from the get go?

      I’m talking drivers, audio, networking, libraries, DNF, repositories, plugins, runtime dependencies, …

      • That house isn’t furnished.

      And don’t forget, plenty of popular software isn’t even compatible. Meaning you got to use alternative software that doesn’t always do what you want it to do.

      • So buy a new couch, cause that one isn’t getting in.
      • ArcaneSlime@lemmy.dbzer0.com
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        11 months ago

        How many times have you setup Fedora or any other Linux distribution and have every single thing working from the get go?

        “Every”

      • RandomVideos@programming.dev
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        11 months ago

        With 0 experience with linux i installed nobara without any problems. I didnt need to install anything else(edit: excluding the software you can install in the “welcome” app), to change something in the settings etc

        The only “hard” thing i had to do was to disable secure boot in the BIOS

      • anothermember@beehaw.org
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        11 months ago

        How many times have you setup Fedora or any other Linux distribution and have every single thing working from the get go?

        I’m talking drivers, audio, networking, libraries, DNF, repositories, plugins, runtime dependencies, …

        Is proprietary software any easier than that though? Don’t you have to put in much more time removing all the spyware and bloat they put in and then spend all your time perpetually fighting against forced updates and applications being installed without your permission?

        Whereas with Fedora my experience is more or less install it and forget it.

        The “it’s easier” argument for proprietary software I think died at least 15 years ago.

        Choice of applications is a different argument.

        • MangoPenguin@lemmy.blahaj.zone
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          11 months ago

          Is proprietary software any easier than that though?

          Yes, take nvidia drivers for example, on windows I just download the installer and run it and done.

          Last time I tried to move to Linux desktop (attempted Fedora and then EndeavourOS) about a year ago, none of that worked properly. Installing drivers was not in any way straightforward, needing CLI commands and google, where every guide I found seemed to have a different method used to install them, I kept getting outdated ones, and I had no idea what I was doing.

          At the end of all that I still didn’t have HW acceleration in my browsers, my desktop had screen tearing, gsync didn’t work properly in windowed apps, the GPU wouldn’t downclock fully at idle like it’s supposed to, I couldn’t figure out how to get shadowplay working, and so on.

          And yes I do know this is technically mostly nvidia’s fault for not having as good quality of drivers on linux. But as an end user all I care about is that my stuff works properly without googling things, needing the CLI, and spending a lot of time on it.

          Don’t you have to put in much more time removing all the spyware and bloat they put in and then spend all your time perpetually fighting against forced updates and applications being installed without your permission?

          Definitely not, I don’t really spend much time at all. I haven’t experienced forced updates, my apps just update through winget manually when I want to. There are a few extra apps I don’t need on windows but those take a minute to remove, I can’t say I’ve ever experienced an app being installed without my permission other than edge I guess, but that replaces IE for embedded browser stuff so it’s kind of needed.

          Most of my ‘admin’ time is spent on the opensource apps I use, generally on my self hosted stuff. But also just on basic things like backup software, Veeam is my primary backup which is basically a 1 minute set up with a few clicks through the GUI, but I’ve been trying out Restic too which requires writing my own scripts to handle backups, more scripts to handle pruning and such, manually installing them as services so they run properly, and writing my own notification system on top of that just to get an email if something goes wrong.

          Opensource is great, but it’s usually extremely time intensive to get the same results, with lots of documentation, google, and just wasted time trying to figure out the basics.

          • anothermember@beehaw.org
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            11 months ago

            Admittedly I do have the bias of experience which could blind me to the difficulties, when I phrased my first two sentences as questions they were genuine questions. Between work and personal life I must’ve installed Linux in some form at least 200 times over the last 20 years, so I’m not most users.

            I’ve also not used Windows in many years, the last I think was when I had to use Windows 7 for work about 10 years ago and I found it extremely difficult to get it to do what I want. If it’s improved then it’s improved.

            On the other hand a novice user can ask somebody to install Linux for them, what about that? That’s what my non-techy parents have done, and it’s easier for them to use Linux (they say so) and easier for me to provide technical support for them.

            Also yes, avoid Nvidia.

    • JustinHanagan@kbin.social
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      11 months ago

      Exactly! I actually talked back and forth with him a bit and eventually said that “complaining about a missing FOSS feature is like complaining to the volunteer ladeler at a soup kitchen about the lack of a gluten-free option. It’s just not the path to getting the change you want.”

      In the end he seemed to get what I was saying, but was still irritated. I’ve been really learning lately how hard it is for some people not to see themselves as customers in FOSS land.

  • Mrrdrr@sopuli.xyz
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    11 months ago

    Are you trying to gather a lynch mob here? I think posts like these are quite bad taste. Most wont have a good understanding of the situation.

    Does this really fit this community?

    • morrowind@lemmy.mlOP
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      11 months ago

      I think it’s a discussion worth having, since it’s clearly a recurring problem.

    • YuzuDrink@beehaw.org
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      11 months ago

      Is there a community where a take like this would be considered and welcome? Asking because I would like to follow that community…

  • AVincentInSpace@pawb.social
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    11 months ago

    When I say to my sister “I will literally buy the house for you, help you move in, and give you my phone number you can call any time you need any help with it” and she comes back with “I’d rather sit here and complain about my landlord” I think I have a right to get angry

    • vivadanang@lemm.ee
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      11 months ago

      you have to admit this is one hell of an edge case. the vast majority don’t have your sister’s ‘problem’

        • vivadanang@lemm.ee
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          11 months ago

          the sword is double edged, the ones you neglect will come to you when it gets bad.

        • MiddledAgedGuy@beehaw.org
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          11 months ago

          I don’t like helping non-tech people because they don’t want to learn. They just want it fixed. I understand the mindset and I’m that same way on other things. But I don’t want to be their “tech guy”.

          I do like helping in the FOSS community though because people generally do want to learn.

    • Honytawk@lemmy.zip
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      11 months ago

      Yeah, and that is their opinion, which is as valid as yours.

      They are the ones who will have to use the software day in and out, they should be the ones to decide which software they use.

  • bionicjoey@lemmy.ca
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    11 months ago

    Translation:“I refuse to try the thing that people tell me might make my life better. I prefer to rant and complain to random strangers on a public forum rather than accepting that a solution to my problem may exist”

    It’s funny, this is not at all his stance when it comes to hardware and appliances. It doesn’t even sound like something he’d say.

    • dom@lemmy.ca
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      11 months ago

      The whole point is that a bunch of people don’t have the technical skills to figure out FOSS. Sure, sometimes the ux is just as good as the main competitor, but in my experience, usually it isnt and has a decent learning curve

      • bionicjoey@lemmy.ca
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        11 months ago

        I’d be more sympathetic to that mindset if it was anyone other than TC saying this. He’s a smart dude and I have every confidence he could figure out how to use a new piece of software.

    • Domiku@beehaw.org
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      11 months ago

      I follow him on Mastodon, and I think many regular users misunderstand his specific problems. They’re unique due to his huge number of followers, and I think that if we want Mastodon to grow, it wouldn’t be a bad idea to include more tools for folks with large followings.