God bless iFixit, and God damn Samsung.
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Feels great to have settled for a phone with the features I mostly wanted(where 3.5mm), it ending up a Samsung and then hearing all this.
The use of aftermarket parts in repair is relatively common. This provision requires independent repair shops to destroy the devices of their own customers, and then to snitch on them to Samsung.
That’s just pure evil and bully. If you have aftermarket parts they will destroy the device and force you to pay for it. This is the reason we need right to repair. Every consumer should support it.
It’s honestly impressive to find out that someone is WORSE than Apple when it comes to repairing and customer rights.
Is this worse? It sounds pretty similar.
Apple will tie themselves in knots to make it impossible to repair your tech 3rd party, and maybe even refusing to fix it if it WAS repaired 3rd party before, but I’ve never heard of them also requiring that it be destroyed and your personal information given over.
They’ll brick your device if a part can’t be verified so that isn’t much different they destroying. Maybe they don’t require repair shops to hand over personal info, but they do require device identifiers so I wouldn’t be surprised if that is basically identical.
They don’t brick shit, don’t lie. It not booting until you swap the part back to a verified part isn’t even remotely close to a full bricking.
Consider this: A person has their iPhone battery replaced with a cheap Chinese 3rd party battery. A month later, the battery catches fire, injuring the person. Which headline do you honestly believe will run:
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Apple iPhone catches fire, injures owner.
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Unauthorized replacement iPhone battery catches fire, injures owner.
It wouldn’t hurt the bottom line anyways
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If you knew Samsung for real, you’d know it only care for its owners and ready to send anyone else to damnation.
Apple: bricks phone with unapproved part. Samsung: “hold my beer”
Apple: “You’ve just gotta brick their phone if they use 3rd party parts!”
Samsung: “Brick it, you say?”
Samsung is doing the same now with their latest one ui 6.1 update. It makes 3rd party screens unresponsive. There are reports that even rolling back to a previous version doesn’t fix the problem.
There are some things I don’t really understand after reading this article:
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Why exactly does Samsung want the customer data? Are they wanting to ban their Samsung account or something?
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How exactly does Samsung police this? Surely the repair shop could just… not tattle?
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What the hell does the repair shop tell the customer when they return their phone in literal fucking pieces?
- Data sells
- Legal TOS
- See Samsucks TOS
Something tells me this isn’t going to fly in Australia, unless they’re willing to be giving out refunds for bricked phones.
Youre probably right. Here in the US, our regulations are simply too corporate-friendly to make any difference though
How exactly does Samsung police this? Surely the repair shop could just… not tattle?
Well there is a contract in place and there would be consequences for not upholding the agreement. Sure, they could probably get away with it for quite a while. But it likely isn’t worth the risk, they would rather just out Samsung as being a piece of shit and go on their merry way.
It would be pretty easy to catch this as well. Samsung can just occasionally submit a phone with a known third party part for repair and see if the expected report comes in.
Haha like the kids cops send into shops to buy beer.
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Wow, I didn’t know Samsung could really get much less appealing but they absolutely managed to up the ante by a lot. Samsung and Apple will never get another dime from me
Who actually makes a decent phone anymore?
Fairphone
Fairphone
Almost makes me want to dig my old lg out of mothballs
It is the many stories like this… That have kept and will continue to keep me from ever buying a Samsung product
